Customer Relations Resources

As a small business, you can also participate in giving back and make a meaningful change.

Diversity, equity and inclusion (DEI) in the workplace are critical to the success of best-in-class organizations. Here we will highlight several areas where business leaders should focus their DEI efforts in 2021 to ensure that their organizations are characterized by fairness, compassion and equal opportunity.

Supporting black-owned businesses can help build relationships and boost community morale.

This continuation webinar will walk you through the steps of creating goals, tracking your data, and reviewing reports through Google Analytics. Read more

Providing volunteer opportunities for your employees has benefits. Learn more about how you can build an Employee Volunteer Program.

We asked 8 small business professionals to share their best tips and tricks for building better customer relationships. 

During this webinar, you'll walk through the steps of how to set up Google Analytics so you can start getting data from your own website. Read more

Make sure to make your clients and customers feel your gratitude even if you're on a budget this holiday season.

2020 has been a difficult year for business owners and customers alike. Make sure to take time to thank those that stood beside you.

One of the areas most affected by the Covid-19 pandemic is the fitness industry, which is projected to lose around 10 percent of its revenue this year.

Any business can take advantage of a customer loyalty program. Here's how to expand your brand's reach and improve customer retention.

We asked 13 thought leaders to share how businesses can improve their customer service and brand experience.